Transportation Fee
Transportation Fee and UPass
Students who are enrolled full-time and take classes at the Downtown Honolulu campus are charged the Transportation Fee (UPass) via their student account. The Transportation Fee (UPass) is a mandatory
Students who have a HPU Student ID with a HOLO # listed on the back of the card will no longer need to pick up a physical sticker each semester. Once the Transportation Fee is assessed, the UPass will automatically be activated on the card.
Students who do not have a HPU Student ID with HOLO # listed on the back of the card will need to visit the Student Services Center to obtain a new HOLO-enabled ID card. The Student Services Center is located at Waterfront Plaza (Building 5, Suite 5A). Distribution hours are scheduled Monday-Friday, 8:00am-5:00pm, excluding university holidays. There will be no charge for students to exchange their current, no HOLO # card for a new HOLO-enabled ID card.
Does the back of your HPU ID Card look like this?
Congrats, no action needed! Your UPass is already embedded within your card and will be activated automatically.
Or, does the back of your ID Card look like this?
_
Sorry, your card needs to be updated. Come visit us at the Student Services Center for a replacement card.
If you lose your HPU ID, then your student account will be charged $25 to replace the physical ID. Your old ID will be deactivated and any active and valid Pass will be transferred to your new card.
Every two years, the Student Government Association discusses with and surveys the student body about the transportation fee and UPass program. After reviewing the student feedback and undergoing extensive discussion within the student senate, SGA provides a recommendation to university administrators as to whether or not to continue the program. In light of Honolulu’s traffic challenges and increasing personal vehicle costs, your SGA continues to agree that this initiative is in line with their effort to provide an affordable and low-cost transportation alternative to all students.
If you have questions about the transportation fee and/or UPass program, email unicard@hpu.edu. If you would like to express your comments and/or concerns, email sga@my.hpu.edu.
Frequently Asked Questions
The Transportation Fee (UPass) is a mandatory fee charged to all full-time undergraduate and graduate students taking classes on the Downtown Honolulu Campus each semester. The fee is charged each fall and spring semesters to qualified students during the academic years. The fee enables the student to participate in the university student bus and rail pass program offered by TheBus and Skyline, the
The Transportation Fee (UPass) is a mandatory fee for eligible students and there is no opt-out or opt-in option.
Students who live off-island AND take classes exclusively online or possess another valid bus pass (i.e. students with disabilities, senior citizens, etc.) may submit a waiver to request a refund of the Transportation Fee (UPass). Click here to download the Transportation Fee (UPass) Waiver Request Form. Waivers must be submitted by September 15th for the fall semester and February 9th for the spring semester. Waivers will be reviewed and processed accordingly AFTER these dates. Waivers can be emailed to unicard@hpu.edu. Students will be notified if their waiver request has been approved or denied via email.
Federal financial aid may be used toward payment of the Transportation Fee (UPass). A student must have sufficient funds available to cover tuition and fees first, and also authorize the use of their aid toward non-institutional charges, such as the Transportation Fee (UPass). For questions about your individual award, contact the Financial Aid Office.
The Transportation Fee (UPass) is generally covered by VA benefits. Contact the Veterans Center for details, va@hpu.edu.
The fall semester UPass is valid from August 1 - January 15 and the spring semester UPass is valid from January 1 - May 31. During the summer terms, the fee is not assessed.
All students are charged this fee, except for dual enrolled high school students; eligible military campus students; part-time students; and students enrolled in 100% online or hybrid programs.
Yes. The UPass program is designed to increase ridership and help alleviate traffic by reducing the number of vehicles on the road. This program is in line with University sustainability initiatives and SGA’s effort to provide an affordable and low-cost alternative to transportation. This program can also be used as a back up form of transportation if a student's primary means is not available.
The UPass is electronically embedded within the HPU Student ID. Each ID has a unique identifying code that is assigned to an individual student and linked to that student's HPU account. The Transportation Fee (UPass) is non-refundable. The UPass is NON-TRANSFERABLE AND CANNOT BE SOLD OR GIVEN TO SOMEONE ELSE, REPRODUCED, COVERED, OR ALTERED IN ANY WAY. These actions are considered violations of the HPU’s Code of Student Conduct. Suspected violations will be reported to the Dean of Students Office for investigation and adjudication.
If you lose your HPU ID, then your student account will be charged $25 to replace the physical ID. Your old ID will be deactivated and any active and valid Pass will be transferred to your new card.
The Transportation Fee (UPAss) is a mandatory and non-refundable fee.
If a student remains in full-time status after the last day to drop with a 100% tuition refund (as defined by the academic calendar), the Transportation Fee (UPass) is non-refundable. Students with an active UPass for that term may continue to use TheBus and Skyline services through the remainder of the term.
Create an account or use an existing account on https://www.holocard.net/ to see if a UPass has been added to your card. Please click on the following link for instructions on how to add your card to your HOLO account: How to check if you have the fall or spring pass.pdf